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Privacy Policy

Last updated October 18, 2023

‘Where should I go?’ belongs to Pomards SAS (from now on referred to as ‘Our Company’). This privacy policy will explain how we use the personal data we collect from you when you use our website.

What data do we collect?

Our Company collects the following data:

  • Personal identification information such as name, address, email address, phone number, gender, date of birth, profession

  • Information about your interests, especially in relation to Paris

How do we collect your data?

You directly provide Our Company with the data we collect. We collect data and process data when you:

  • Place an order for any of our products or services, notably when filling out the form for our personalized guide.

  • Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.

  • Use or view our website via your browser’s cookies.

  • Contact us by email.

  • Subscribe to our newsletter.

How will we use your data?

Our Company collects your data so that we can:

  • Process and fulfill your order.

  • Ensure quality and the best result for your personalized travel guide.

  • Improve our products and services.

  • Identify usage trends.

  • Send you marketing and promotional communications we think you might like.

When Our Company processes your order, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.

WordPress

We host our website with WordPress. Personal data and other data may be processed by WordPress and its affiliates and service providers in the U.S., Europe, and other countries. In particular, standard web server log files containing the following information are created for each access to this website: IP address, date and time including time zone, browser request including origin of the request (referrer), operating system used including user interface and version, browser used including language and version, amount of data transferred. The log files are used to detect technical problems as well as to ensure security and to statistically evaluate the use of our website. WordPress takes physical, electronic and procedural security measures to protect the personal data that WordPress and its affiliates process.

For more information, please see WordPress’s privacy policy at the following link: https://wordpress.org/about/privacy/

Google Analytics

We use Google Analytics. This service of Google LLC in Mountain View, USA (‘Google’) enables us to measure and evaluate the use of our website on a non-personal basis. The service uses permanent cookies that Google sets. Google does not receive any personal data from us (and does not retain any IP addresses), but it can track your use of the website, combine this information with data from other websites that you have visited and that are also tracked by Google, and use this knowledge for its own purposes (e.g. controlling advertising). Insofar as you have registered with Google yourself, Google also knows you. The processing of your personal data by Google is the responsibility of Google in accordance with their privacy policy. Google only informs us how our website is used, without providing any information about you personally. Google is committed to ensuring adequate data protection in accordance with the US-European Privacy Shield. For more information, please see Google’s privacy policy at the following link: https://policies.google.com/privacy

Google AdWords and Google Conversion Tracking

We use Google AdWords. This service of Google LLC in Mountain View, USA (‘Google’) is an online advertising program. Within the framework of Google AdWords, we use the so-called conversion tracking. When you click on an ad placed by Google, a cookie is set for conversion tracking. If you subsequently visit certain pages of our website and the conversion cookie has not yet expired, Google and we can recognize that you clicked on the ad and were redirected to this page. With the information obtained via the conversion cookie, Google creates conversion statistics for us and other AdWords customers. In doing so, we learn the total number of users who clicked on our ad and were redirected to a page tagged with a conversion tracking tag. We do not receive any information from Google with which we can identify you personally. Google is committed to ensuring adequate data protection in accordance with the US-European Privacy Shield. For more information, please see Google’s privacy policy at the following link: https://policies.google.com/privacy

Marketing

Our Company would like to send you information about products and services of ours that we think you might like.

If you have agreed to receive marketing, you may always opt out at a later date.

You have the right at any time to stop Our Company from contacting you for marketing purposes by hitting the unsubscribe button in the newsletter.

What are your data protection rights?

Our Company would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
The right to access – You have the right to request Our Company for copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that Our Company correct any information you believe is inaccurate. You also have the right to request Our Company to complete the information you believe is incomplete.

The right to erasure – You have the right to request that Our Company erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that Our Company restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to Our Company’s processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that Our Company transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: contact@whereshouldigo.fr​

Cookies

Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology

For further information, visit allaboutcookies.org.

How do we use cookies?

Our Company uses cookies in a range of ways to improve your experience on our website, including:

  • Understanding how you use our website.

  • Identify sources of website traffic.

  • Improve user experiences.

What types of cookies do we use?

There are a number of different types of cookies, however, our website uses:

  • Essential cookies
    These cookies are required for basic functions such as security, identity verification and network management. Therefore, they cannot be disabled.

  • Cookies for marketing purposes
    Cookies for marketing purposes are used to measure the effectiveness of advertising, to capture visitors’ interests and to customize advertisements to their personal needs.

  • Functional cookies
    Functional cookies are used to store information that has already been provided and to offer improved and personalized functions based on this information.

  • Analytics cookies
    Functional cookies are used to help us understand how our website is used, detect bugs and improve website functionality.

How to manage cookies

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

Privacy policies of other websites

The Our Company website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy

Our Company keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 13 March 2023.

How to contact us

If you have any questions about Our Company’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email us at: contact@whereshouldigo.fr

​Or write to us at: Pomards SAS, 61 rue de Lyon, 75012 Paris, France

 

Imprint

Registered office
Pomards SAS
61 Rue de Lyon
75012 Paris
France

SIRET: 951 378 033 00017
contact@whereshouldigo.fr
‘Where should I go?’ is a trademarked brand.

Image credits

The nicer photos on our website and in our guides are by Sami Solanki (see more of his work) and Javier Sham Lourenco (follow him on Instagram).
Some images were used with the kind permission of the respective companies.
Anything that looks like it was photographed by a blind chicken is our own responsibility.